Mrs. Regis, the “Director of First Impressions” at RE, is the first person visitors, students, and parents encounter when they step through the front doors of Cameron Hall. Her title reflects her responsibility for welcoming people, assisting with a wide range of needs, and creating a positive experience for everyone who walks in. From greeting nervous students to supporting teachers and staff, Mrs. Regis is a constant presence in the school’s daily operations.
I recently sat down with Mrs. Regis to learn more about her role at RE. In our conversation, which has been edited for length and clarity, she shared her thoughts on the meaning behind her title, her approach to creating lasting first impressions, and the experiences that have defined her time at this school.
What does the title “Director of First Impressions” mean to you, and how do you approach that responsibility?
I’m happy the title was changed from Front Office Support to Director of First Impressions because it feels more like me. I’ve always been a people person who enjoys making others smile and helping where I can. Being the first person people see when they come to RE fits who I am. Whether it’s a parent, a student, or a visitor, I try to set a positive tone right away.
How would you define a great first impression?
It starts with a smile. Smiling can change how someone feels. You could be having a bad day, but if I greet you with, “How are you? How’s your day? You look nice today,” it can shift your mood. For example, my nephew had a tough moment the other day, and just by texting him, I helped him feel better. It’s about changing how someone feels, even if it’s just a small interaction.
What brought you to this role and what keeps you here?
When I first started, I worked in accounting. A front office position opened, and I didn’t think I could do it, but I gave it a try and ended up loving it. The feedback I get keeps me going. Parents, students, and staff often tell me how helpful I am or how much they appreciate the energy I bring. A teacher recently said I was “everything in one shot,” and parents sometimes joke, “Are you the person running the school?” That kind of encouragement makes me want to keep giving my best.
What does a typical day look like for you?
It’s always busy, but I enjoy that. I start by helping teachers who need substitutes, preparing plans, and making sure everything runs smoothly. People come into the office constantly—students, parents, vendors—and I do my best to assist everyone. Some students come in just for candy, which always makes me smile. The busyness keeps things interesting, and I’m always ready for whatever the day brings.
Is there a specific moment from your time at RE that stands out to you?
One of the most special moments for me was hearing that Dr. Cramp was returning to RE. He’s such a kind, fair person who listens, and having him back changed the atmosphere on campus. I’ve also had the chance to reconnect with alumni and parents I haven’t seen in years. Moments like that remind me why this community is so special.
What do you think makes the RE community unique, and how does your role contribute to it?
This community comes together to meet every need, and I’m proud to play a part in that. Whether it’s volunteering at events, greeting guests, or assisting parents and staff, I try to support everyone. The sense of family here is strong, and we all work to make things better for our students.
What would you say is the most rewarding part of your job?
The most rewarding part is making a positive impact on people. Whether it’s helping a student through a tough day or calming a parent who’s upset, I like being able to change the tone of a situation. It’s fulfilling to know I’ve helped someone feel better.
What’s your biggest challenge?
For me, it’s technology. There’s always something new to learn, and it takes time to adapt. But I love a challenge, whether it’s multitasking or figuring out a new system. I’m always prepared to handle whatever comes up.
What advice would you give to students about making meaningful connections?
Be yourself. Always be willing to give a helping hand, offer a smile, and stay positive. Small gestures, like saying hello to someone sitting alone, can make a big difference. Observing what’s going on around you and offering support when it’s needed can have a lasting impact.
